Benchtop Centrifuge Repair & Slide Stainer Repair at Your Nearest Depot Location
Keep repair costs low and your processing time high. Send your ailing benchtop centrifuges and Hematek & Wescor/ Aerospray slide stainers to your nearest Block Scientific repair facility.
Save Budget
Reduce downtime
Prevent future disruptions
Tell us about what you need repaired
*our service depots are expanding weekly. If you need something other than centrifuges or slide stainers repaired, complete the form below.
We might already have an expert in your equipment available.
How does this work?
5 easy steps to get your equipment back on the benchtop
Step 1
Submit your form
Step 2
Print the RMA that
arrives in your email inbox
Step 3
Ship your equipment
Step 4
Approve the repair
following our assessment
Step 5
Receive your working
equipment
*All work completed at our depot comes with quality guarantees. If your instrument is completely refurbished, you get a 90-day instrument warranty. If your instrument only needs repairs, you get a 30-day parts and labor warranty for the work we complete.
Get your equipment repaired, refurbished, serviced, or whatever you need to keep uptime high and avoid future unplanned downtime.
Refurbishment warranty
Refurbished instruments get a 90-day comprehensive warranty
Repair warranty
Repaired instruments get a 30-day parts and labor warranty on work performed
What quality can you expect from your offsite repair?
Some service and repairs are best done on-site. But most centrifuge repair & other benchtop equipment repair is more economical offsite.
Analyzer service plans are available to keep your large capital equipment as close to 100% uptime as possible. But depot repair can cut the cost of repairs on benchtop equipment by 30-50%.
Get a quick centrifuge repair turnaround at your nearest Block Scientific repair facility
Get your slide stainers back in operation without a significant impact on your budget
High-volume service depots on both coasts get
your equipment back to your lab fast
You sent equipment offsite for repairs before and you got burned
Your worries are valid. Here's how we earn your trust.
Your concern
The quality of your repairs
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Our Answer
All repair work comes with a 30-day parts and labor warranty. Refurbished instruments come with a 90-day refurbished instrument warranty. We use OEM parts. And all equipment is tested before shipping back to you.
Your concern
Lack of clear communication about the issue, repair process, and timeline.
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Our Answer
We begin work on your equipment as soon as it arrives in your nearest shop. Most of the time, we match a fast, local, onsite repair service (but at a much lower cost).
Your concern
You’re not sure a repair is the right use of budget.
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Our Answer
It might not be. We will evaluate your equipment when it arrives and promptly contact you with our assessment of the cost/value of your repair.
Your concern
Shipping is expensive.
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Our Answer
Paying a service provider to travel to your location is more expensive. If work can be done offsite, it almost always saves 30-50% of the cost of an onsite repair.
Your concern
Your equipment can’t be fixed.
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Our Answer
Unless it’s on fire right now, chances are it can be fixed. The real question is - is fixing it the right use of your limited budget. That’s why, when we get our hands on your equipment, we talk to you before doing anything.
Your concern
I don’t know you.
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Our Answer
We’re happy to meet you! Our team has been repairing lab equipment since the 80s. We service lab analyzers across the country and perform depot repairs for benchtop equipment to preserve your budget. We want to give you as much uptime as possible at a manageable cost so you work with us for the rest of your career. Give us a try.